Check in time is 2pm and check out is 10am. Reception is open Mon to Fri 9.00am-5.00pm, Saturdays 9.00am -3.00pm and Sundays/Public Holidays 9am -12pm. Closed Christmas Day, Boxing Day & New Years Day.
If you are arriving outside these reception hours, please contact Pinnacles PRIOR to the day of arrival to organise registration and key collection.
Check out time is 10am. Due to high levels of occupancy at Pinnacles year round we are unable to guarantee late checkouts.
Pinnacles offers a full tour booking service with most operators offering a complimentary pick up and drop off from our reception. If you wish to experience the best the Whitsunday’s has to offer please visit the tours page on our website.
We have a comprehensive list with live availability or direct enquiries available. We recommend pre booking your tours to avoid disappointment in particular if you would like a scenic view from the air of the Whitsundays. A $5 per person discount is available for full day tours booked through our office or the link provided. Tours booked through our office can be then added to your room account for payment on arrival at the resort.
If you are arriving into Proserpine/Whitsunday Coast Airport and require an airport transfer please visit airport booking form. If you are celebrating a special occasion or would prefer a private transfer these can be arranged (subject to availability) from $165 each way.
Cruise Whitsunday’s looks after our transfers from Hamilton Island Airport. The timetable ensures there is a vessel available to meet all arriving and departing flights. The transfers across from Hamilton Island into the Port of Airlie are from $65 per person one way. Bookings can be made on their website .On arrival into Port of Airlie we are a short taxi ride to the resort.
A number of car rental companies operate from Whitsunday Coast(Proserpine) airport including Hertz, Thrifty and Avis.
Breakfast Hampers are available on arrival for $35 per person (minimum 2 people) and include bread, crossiants, muffins, fresh fruit, yoghurt, cereals, jam, butter, juice, coffee & milk. Minimum 24 hours notice is required. Upgrade to an executive breakfast hamper for $42.50per person including bacon & eggs. If you are celebrating a special occasion and are looking for something extra such as a balloons, flowers, wines or platters you may wish to view this page.
Pinnacles has a strict NO PARTY, NO EXCESSIVE NOISE policy. No Bucks , Hens or Schoolies getaways accepted. Minimum age of check-in is: 21 All guests sign at check in that they will adhere to this policy. This policy has been designed to ensure the comfort of all guests. Any guests that fail to abide may be evicted without refund.
Due to high occupancy, we cannot guarantee any particular apartment, only apartment type.
Pinnacles address is: 16 Golden Orchid Drive, Airlie Beach.
Pinnacles recommend travel insurance be taken for your holiday.
Cancellations or changes to bookings made through 3rd party sites such as Wotif, Expedia and Booking.com will need to made with the company in which you booked.
We look forward to seeing you soon at Pinnacles in the Whitsundays.
Pinnacles Management & Staff