Pinnacles Resort located in Airlie Beach has just been named the best in the Whitsundays at the recent HotelsCombined Recognition of Excellence Awards 2017 for the Whitsundays.
Pinnacles Resort has taken out the title for best hotel in the Whitsundays after winning HotelsCombined (hotelscombined.com.au) Recognition of Excellence Awards 2017 for the region.
Located in Airlie Beach, Pinnacles Resort was drawn from hotels on HotelsCombined, the world’s leading hotel price comparison platform, for outstanding customer satisfaction.
The Recognition of Excellence Awards is an annual award announced in the first quarter of every year, with 2017 its inaugural year.
Chris Rivett, Head of Marketing for HotelsCombined Australia and New Zealand, says: “The recognition of Excellence Awards celebrate the very best hotels for exemplary customer service across Australia. We are proud to name Pinnacles Resort, one of Airlie Beach’s best-loved hotels, with the title of top independent hotel in the Whitsundays.”
The unique analysis by HotelsCombined’s team of data experts means that the Recognition of Excellence Awards are based on criteria including quality and consistency of guest reviews, customer ratings, the absence of recurring or unresolved issues, blogs, forums and social media posts. Finalists and winners are representative of the highest standards in the industry, averaging 9.7 out of a possible 10 points, compared to the industry standard of 7.2, placing them within the top three per cent of hotels worldwide.
Chris says: “The awards allow winning hotels to stand out from their competitors, especially in crowded tourist areas with lots of accommodation options. Customer service is an excellent measure of success in the hotel industry, and the awards also provide a reliable benchmark for prospective customers to use when booking accommodation.”
Ring us today to book your next holiday at Pinnacles Resort where you will enjoy Airlie Beach award winning accommodation.